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COA Waste and Recycling Program on regular schedule The City of Arvada's Waste and Recycling Program is following the regular pick up schedule. There is no delay for the holiday. Please place your...
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Water

For Emergencies: In case of emergency, such as a water main break, call 720-898-7760 during normal working hours. After hours, Weekends or Holidays, call 720-898-7820.

Current Water Topics

Late season watering restrictions in effect for end of 2021/early 2022

Beginning in October 2021, the Ralston Reservoir will be taken offline and drained for a period of approximately six to nine months in order for Denver Water to perform maintenance activities to the reservoir. This work affects the City's water treatment capacity, therefore, residents are asked not water their landscaping between October 2021 and when the work is complete in early 2022. 

Hot, dry summers can lead to unexpected water bills

Lower than normal precipitation levels can result in extra watering of our lawns and a bit of sticker shock when the water bill arrives.

By the end of summer, people are watering less, so when a higher than expected water bill arrives in the mail, it is natural to think a mistake may have been made. The fact is, you are paying for water you used a few months ago. In the height of summer, your water bill reflects spring usage, and when summer is winding down, you may receive a bill that reflects usage during the hottest and driest time of the year. Higher usage can also push your bill into a higher billing tier. If you would like to review your bill, please contact Utility Billing at 720-898-7070. 

Online payment portal shows different amount due 

In the online payment portal, the prefilled amount under "amount due" shows utility charges that are not yet due. Please reference the amount due on your billing statement for current charges. The reason for the different amounts is due to the way waste and recycling fees are entered into the billing system. These fees are entered into the billing system as they occur, not as they are due for payment. If you pay the prefilled amount due, the difference will appear as a credit on your next billing statement. 

Water Bill Resources

Water Quality, Treatment, and Maintenance

Reporting Water Quality Concerns

To report non-emergency water quality concerns (such as odor or discoloration), the following resources are available:

  • During business hours (M-F 7:30 a.m. - 4:00 p.m.) or to leave a message,
    please call 720-898-7803, 720-898-7802 or 720-898-7822
  • After hours, please call 720-898-7820
  • To report a water problem electronically, 24/7, use Ask Arvada

Contacts

Utility Billing: 720-898-7070, 8 a.m. - 5 p.m., Monday - Friday

To report a water break after hours or on the weekend: 720-898-7820.

To report a water problem electronically, 24/7, use Ask Arvada.

City of Arvada Water Quality Administrator: 720-898-7802