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Waste and Recycling Program News

Waste and Recycling Program Update August 2, 2021

Crews are working across the community to collect unwanted City of Arvada waste and recycling carts. Other waste hauling companies also continue to work to collect unneeded carts throughout the community. The City and other haulers have been challenged by a shortage of labor. At this time, the City projects that all unwanted carts will be collected by the end of September. 

What you can do to help: Leave carts that need to be removed in a visible location not blocking sidewalks or behind fences. Carts that are not visible from the street cannot be collected. Carts must be empty. When carts are full, trash collection must be scheduled before a cart is collected. This slows down the pick up process. 

We acknowledge that the transition to the City’s hauler is causing some residents to have extra carts on their property for longer than anticipated. Code Enforcement will not ticket for extra trash carts until after the transition is complete. We appreciate your continued patience as we work to complete the transition. 

Upcoming drop off events include:

Large Item drop off event: August 14

Leaf Recycling events: November 6, November 13, November 20

More details are available at https://arvada.org/bulky-item-drop-off-events

Service Level Changes

If you would like to make a service level change including changing cart sizes, requesting minimum service or setting up new service, please call 720-898-7575. 

There is no charge for:

  • Service level changes, including cart swaps. 

  • Removal of City of Arvada carts for residents who wish to hire their own hauler.

  • Delivering additional waste or recycling carts.

If you need to make a change to your service with the City of Arvada Waste & Recycling Program, please contact the team:

Phone: 720-898-7575

Email: wastehauling@arvada.org

Program Start Up FAQs

  • Where can I find my pick up day in the new program? 

    • The City has a searchable pick up day map you can access online. You can also find your recycling week color on the searchable map.

    • Republic Services and the City of Arvada mailed paper calendars to participating households in mid-June

    • The first week of service is July 5, 2021. It is an orange recycle week.

  • I missed the deadline to make a service level selection and I do not want level 3 service. What do I do?

    • You will receive a delivery of a 95-gallon waste cart and a 95-gallon recycling cart in June. Please place these carts close to your house and away from the street. Call 720-898-7575 and request a different service level.

    • If you are selecting smaller carts (level 1 or 2), you may use the larger carts until your new carts are delivered. 

    • If you are selecting minimum service and using a different hauler, do not use the new carts. The carts will be removed after service begins. 

    • There is no charge for service level changes for the first 180 days of the program beginning July 5, 2021. 

  • Will I be charged for level 3 service if I request a lower service level after the program starts in July?

    • Service level change requests that are made before August 5 will be billed at the level selected last. That is, if you receive a cart delivery of level 3 carts and request to change to level 1 before August 5, your water utility bill will reflect level 1 charges.

    • Service level changes made after August 5 may result in prorated charges on the next billing cycle.

  • I just moved to Arvada and need trash service but I want to join the City’s program in July. What are my options? 

    • If you are a new resident and would like to join the City’s Waste and Recycling Program when it begins in July, you may wish to be set up as an interim Republic Services customer and then transition into the City’s program. If you would like to receive service from Republic Services between now and June 30, 2021, call 720-898-7575 and choose option 1 then option 2 again when you are connected to Republic Services. 

  • I sent in my service level selection and would like to verify my selection was recorded correctly. 

    • The City team sent a large postcard in May 2021 to every household receiving a cart. On the postcard there was a confirmation of what carts will be delivered.

  • I have other questions about the Waste and Recycling program that aren’t covered here.