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Residential Parking Permit FAQ

  • How does enforcement of the new digital permit program work? Beginning January 1, 2021 permit enforcement of the residential areas will be enforced through our contractor, LAZ Parking, using License Plate Reader technology on the enforcement vehicle.

  • How long is my parking permit valid for? Residential permits are valid for one year from the date of approval, and Olde Town employee permits must be renewed every six months.

  • Is my residential permit valid all over the city where permits are required? No.  Your residential permit is only valid in your neighborhood.

  • Can I get a permit for a visitor to my residence? Yes.  If you have an account with a registered vehicle that has been approved you may add a visitor permit to your account that is good for 24 hours.  If you already have two complimentary permits you may purchase up to 3 more at $5 each.

  • How will I know when it is time for me to re-register? An automatic email will be generated and sent to you prior to the permit’s expiration.  The email will come from noreply@passportparking.com so ensure the address is added to your contact list or it may go to your junk mailbox.

  • What if I get a new vehicle, license plate or have a temporary plate? Simply login to the site, click on “Manage Permit”, then click “Edit” next to the vehicle that is registered, and edit the information on the following screen.  If the temporary plate is replaced with a permanent plate, follow the same instructions to input the new plate.