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For Emergencies: In case of emergency, such as a water main break, call 720-898-7760 during normal working hours. After hours, Weekends or Holidays, call 720-898-7820.

If you are looking for information on options for paying your water bill, are interested in viewing our annual water quality report or want to know why/how the water mains are occasionally flushed out, please visit the webpages below.

Water Bill Resources

Water Quality, Treatment, and Maintenance

Reporting Water Quality Concerns

To report non-emergency water quality concerns (such as odor or discoloration), the following resources are available:

  • During business hours (M-F 7:30 a.m. - 4:00 p.m.) or to leave a message,
    please call 720-898-7803, 720-898-7802 or 720-898-7822
  • After hours, please call 720-898-7820
  • To report a water problem electronically, 24/7, use Ask Arvada


Utility Billing: 720-898-7070, 8 a.m. - 5 p.m., Monday - Friday

To report a water break after hours or on the weekend: 720-898-7820.

To report a water problem electronically, 24/7, use Ask Arvada.

City of Arvada Water Quality Administrator: 720-898-7802