Do not use this request for emergency water issues, such as main breaks, service line leaks, frozen meters, bad water taste or odor, or dirty water. To report these issues, please notify us at 720-898-7780 between the hours of 7:00am and 3:30pm Monday through Friday, or 720-898-7820 after these business hours.
Non-Emergency Water Problems
To report issues with pressure or volume, request leak detection services, or let us know about another drinking water issue, please submit a request. If you are looking for information about water bills, water quality, or current water rates, please visit Water and Sewer.
If the above did not address your question, explore our website for articles, documents, and more. You can also submit a Service Request 24/7. You can also visit our Department Directory or connect with us on Facebook and more.
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Ask Arvada is not monitored 24/7. If you are experiencing a safety, medical, or other emergency, dial 911 on your phone. Do not submit a service request. For non-emergency public safety issues, call 720-898-6900.