During the course of a snowstorm, operators and equipment are working around the clock removing snow and ice to provide safe and passable roadways throughout the City. The City's snow plow routes do not include residential streets except on an as needed basis or when the snow depth on the street is expected to reach 12 inches and/or a snow emergency has been declared by the City Manager. Visit Snow and Ice Control to learn about street priorities.
Although major roadways are the first priority in snow and ice control operations, we will place sand on icy non-priority or residential streets as needed. If you have questions or concerns, please submit a service request or call the snow dispatch number at 720-898-7725.
Ice Removal from Streets and Gutters
If there is ice in the travel lane of the street or on your sidewalk, please submit a service request stating the location by address or reference to cross streets. Ice build-up in the gutter and edge of street that is not in the travel lane of the street or on the sidewalk will not be removed.Your request for ice removal will be logged into our work order system. We will inspect the location and, depending on the severity of the problem, respond accordingly.
If the above did not address your question, explore our website for articles, documents, and more. You can also submit a Service Request 24/7. You can also visit our Department Directory or connect with us on Facebook and more.
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Ask Arvada is not monitored 24/7. If you are experiencing a safety, medical, or other emergency, dial 911 on your phone. Do not submit a service request. For non-emergency public safety issues, call 720-898-6900.