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Sewer Service Line Problems

The sanitary sewer service line is the responsibility of the property owner up to and including the connection to the city-owned main sewer main. The Wastewater Division will locate service connections at the City main line. If your sewer backs up and will not drain, call the City of Arvada first -- City Wastewater Division personnel will respond promptly to determine if the City's sewer main is the cause of the sewer backup.  Our response time to your call is generally within an hour.  If the City sewer main is not a problem, we will recommend that you then call a plumber or sewer drain cleaner to remove the blockage in your sewer line. If your plumber cannot unplug the stoppage in your sewer line, give the City another call, we may be able to help.  For further information please submit a service request or call 720-898-7770 during weekdays between 7:00am and 3:30pm. After hours, weekends, or holidays, call 720-898-7820. 

This information was brought to you by the Utilities Department.

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If you are experiencing a safety, medical, or other emergency, dial 911 on your phone. Do not submit a service request. For non-emergency public safety issues, call 720-898-6900.