Arvada, CO…..The Center for Digital Government (CDG) has announced the winners of the 2016 Digital Cities Survey, and Arvada placed in the top ten in the population category of 75,000 – 124,999. This annual survey, now in its 15th year, recognizes cities using technology to improve citizen services, enhance transparency, and encourage citizen engagement. Judges evaluated the survey submissions by considering 10 key characteristics of a digital city: open, mobile, engaged, collaborative, secure, staffed/supported, connected, efficient, resilient, and innovative.
The application process required Arvada’s Department of Innovation and Technology Management (ITM) to address a wide range of issues. As ITM stated in its submission, the “City's vision is to 'dream big and deliver'... we will continually support the dreams of our citizens and colleagues by providing a tangible reality in which delivery can be born.” Among the many efforts ITM and other departments have undertaken to deliver superior services to Arvadans, actively enabling open access to government has been paramount. ITM noted that the City “embraces and seeks to serve an informed citizenry... efficacy of democracy relies, in part, on citizen access to government data.”
The judges concurred. Of Arvada, they stated:
Arvada has moved to promote mobility to better serve citizens and employees and those efforts have resulted in greater efficiency, quality of service and productivity than in years past. iPads and other tablets were used by almost every department and the City Council. Ticketing and records management have gone completely mobile, and tablets have enabled the city to have greater control in managing its assets. iPads in the field allowed for the building of a real-time utility assets inventory and aided completing the inventory of 13,500 city-owned trees that needed to be prepared for the potential of a harmful insect infestation. The city’s social media efforts have been carefully executed to supplement, not supplant, other communications efforts. This includes Facebook, Twitter, LinkedIn and Nextdoor. The city and police department promote general awareness and public safety knowledge via these channels. The number of Facebook followers has increased by 300 percent in the last five years.
More information about the 2016 Digital Cities Survey, including a list of all winners, can be found at govtech.com.
A Look Back At Arvada's Digital Cities Recognitions
The City has been evaluated among hundreds of cities and towns from across the nation. Arvada has placed in the top ten 10 times since 2003.
- by City Manager