The first line of contact with the Arvada Police Department usually comes through the Communications Center either through the non-emergency lines or 911. Dispatchers are available 24-hours-a-day, seven-days-a-week to answer citizen calls. These calls can range from general information needs to requests for police service.
Dispatchers routinely field more than 200,000 phone calls during the year, an average of roughly 550 phone calls per day.
This team is extremely professional and well trained to communicate with citizens experiencing critical incidents as well as non-emergency situations.
In addition to handling police related calls, they also provide citizens with information to help them better address their immediate needs.
Police dispatchers are also the radio communication link to police officers, detectives, animal management units and city crews working the street and handling calls for service.