Technology Infrastructure and Operations

The purpose of the Technology Infrastructure and Operations line of business is to provide secure network, server, storage, database and technology device services to the City of Arvada Departments so they can provide services through a secure environment with minimal interruptions to achieve their FOCUS program and strategic results.

Continuity of Services Program 

The purpose of the Continuity of Services program is to provide network, server, storage, database and communications systems availability services to City of Arvada Departments so they can provide services with minimal interruptions and achieve their FOCUS program and strategic results.

Services

  • After Action Reviews

  • Communication Systems Redundancies

  • Continuity of Operations Design Briefings

  • Data Centers Climate Controls

  • Data Centers Uninterruptable Power Supply

  • Data Recoveries

  • Data/File Backups

  • Database Redundancies

  • Database Repairs

  • Database Reports

  • Database Updates

  • Disaster Recovery Connections

  • Disaster Recovery Plans

  • Network Redundancies

  • Network Repairs

  • Network Reports

  • Network Updates

  • Server Redundancies

  • Server Repairs

  • Server Reports

  • Server Updates

  • Storage Redundancies

  • Storage Repairs

  • Storage Reports

Enterprise Productivity Devices Program

The purpose of the Enterprise Productivity Device program is to provide computing environment and technology device services to Arvada City Departments so they can access business and communications systems without interruption.

Services

  • Customer Interface Technology Training Courses

  • Customize Computing Environments

  • Desktop Hardware Installations

  • Desktop Peripheral Installations

  • Desktop Software Installations

  • Hardware and Software Exceptions Form

  • Mobile Devices

  • Radios

  • Remote Access Accounts

  • Remote Access Installations

  • Technology Device Consultations

  • Telephones

  • Workstations

Technology Security Program

The purpose of the Technology Security program is to provide information systems security management services to Arvada City Departments so they can conduct business in a secure environment that protects information, limits liability, and financial risk and ensures continuity of operations.

Services

  • Advanced Authentication Tools and Devices

  • Audit Reports

  • Data Center Security Apparatus

  • Data Loss Prevention Tools

  • Data Sharing Controls

  • Domain Change Reports

  • Employee and Vendor Background Check Assists

  • Encryption Services

  • Firewalls

  • Internal Security Policies

  • Intrusion Detection Reports

  • Malware Prevention Programs

  • Mobile Device Controls

  • Network Access Controls

  • Regulatory Compliance Actions

  • Risk Assessment Corrective Actions

  • Secured Locations

  • Security Code Reviews

  • Security Design Consultations

  • Security Exception Authorizations

  • Security Training Sessions

  • System Permissions

  • System User Accounts

  • Threat and Risk Assessments

  • Virtual Private Networks

 

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