Currently, payment is accepted by ACH Direct Payment Service. Payments can be made online at http://utilitybill.arvada.org or via telephone at 720-898-7852, by mail or in person. Cashiers are located on the first floor of City Hall, located at 8101 Ralston Road. Payments are accepted Monday through Friday from 8:00am to 5:00pm. Payments with a debit or credit card can be made over the phone by calling a customer service representative at 720-898-7070 during normal business hours. For your added convenience, a payment dropbox is available for 24-hour service, located in the drive, north of the City Annex building, between Allison and Ammons Street. This box is west of the postal boxes and is clearly marked. Please make all checks payable to the City of Arvada.
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If you are experiencing a safety, medical, or other emergency, dial 911 on your phone. Do not submit a service request. For non-emergency public safety issues, call dispatch 720-898-6900.