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Communications (Dispatch)

For all emergencies call 911; For other non-emergency issues, call 720-898-6900 or 303.980.7300.

When to call 911  

  • 911 should be utilized any time a citizen has an emergency situation that urgently requires police, fire or medical response. 
  • 911 should be called for any crime that is in progress

When to Call Arvada Police Non-emergency number

  • Any situation requiring the action/response of an Arvada police officer; when:
    • The crime is not in progress, and no suspect is present
    • The filing of a crime report; or 
    • Information or questions related to criminal activity or assistance. 

How Dispatch is Changing in Arvada?

Arvada Police are dispatched as part of the Jefferson County Communications Authority ( Jeffcom 911) system. Jeffcom 911 is the consolidation of eight public emergency service answering points in Jefferson County into one centralized communications center. The decision to transition to a consolidated communications center was based on best practices within the emergency services industry to provide the most efficient level of service to residents and emergency services personnel of Jefferson County. The Jeffcom 911 center, located in Lakewood, Colo., brings together Jefferson County communities in a centralized location to most effectively coordinate and respond to emergencies.

 

Jeffcom 911 services eight agencies of Jefferson County and the surrounding districts they cover, and functions as a vital link between emergency services and the community in Jefferson County. The communications center collaborates with local fire, police and emergency medical services providers to dispatch appropriate emergency responders, as well as to provide support for public safety education. Jeffcom 911 dispatchers are prepared to respond to more than 18,000 calls and answer approximately 50,000 non-emergency calls per month. Jeffcom 911 will provide the highest level of service and public safety for hundreds of thousands of residents.

 

Why Jeffcom 911?

 

Jeffcom 911 will enhance the emergency response process for residents, but residents don’t have to do anything new or different when faced with an emergency. The same emergency (911) and non-emergency phone numbers will remain in effect and the same police, fire and emergency medical services personnel will respond accordingly.

 

While Jeffcom 911 will provide efficiencies for communities and residents, it does not replace important programs like Smart911 and CODERed that are already in place. These programs work together to provide maximum coverage to residents in need.

 

Who is part of this inter-agency effort?

 

There are eight member agencies that are part of Jeffcom 911, including:

  • Arvada Fire Protection District
  • Arvada Police Department
  • Evergreen Fire Protection District
  • Golden Police & Fire Department
  • Jefferson County Sheriff’s Office
  • Lakewood Police Department
  • West Metro Fire Protection District
  • Wheat Ridge Police Department

 

Some of these member agencies also provide support to the following:

 

  • Colorado School of Mines Police Department
  • Edgewater Police Department
  • Elk Creek Fire Protection District
  • Fairmount Fire Department
  • Genesee Fire Department
  • Golden Gate Fire Department
  • Highlands Rescue
  • Indian Hills Fire Department
  • Inter-Canyon Fire Department
  • Lakeside Police Department
  • Morrison Police Department
  • Mountain View Police Department
  • North Fork Fire Department

 

For more information

Residents should call the non-emergency number at 720.898.6900 or the Jeffcom 911 general number at 303-980-7300.

City of Arvada Police Sector Details
  Adam  Baker  Charlie

Commander

Kellogg

Nazaryk

Hensley

Address

Lake Arbor Community Station
8110 Vance Drive
Arvada, CO 80003

Headquarters
8101 Ralston Road
Arvada, CO 80001

West Woods
Community Station

6644 Kendrick Drive
Arvada, CO 80007

Phone

720-898-6970

720-898-6900

720-898-6980

 

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